Governance & Transparency

Privacy Policy

How Jade Analytics Firm manages, protects, and utilizes data in our capacity as a specialized business intelligence consultancy in Malaysia.

Effective Date: March 17, 2026 Version 2.1

At Jade Analytics Firm, we operate as a professional analytics firm committed to the highest standards of data integrity. This policy clarifies our practices regarding personal data collection through our digital touchpoints and during the provision of our BI (Business Intelligence) services.

"Data is the foundation of our consultancy. We treat your privacy not as a compliance checkbox, but as a core component of our technical architecture."

01 Information We Collect

Direct Engagement

We collect names, corporate email addresses, and phone numbers when you request a consultation or technical report. This is strictly used for service delivery and professional communication.

Technical Logs

Our servers record IP addresses, browser types, and access timestamps to ensure the security of our analytics portal and to optimize site performance for Malaysian infrastructure.

Secure data environment at Jade Analytics Firm

Infrastructure-level protection for every data point.

02 Processing & BI Logic

Jade Analytics Firm utilizes the data gathered to refine our BI delivery. Usage is limited to:

  • Analytical Modeling: Anonymized data may be used to benchmark industry trends within the Malaysian market.
  • Service Optimization: Tailoring our reporting interfaces to match the technical requirements of your firm.
  • Compliance: Meeting statutory reporting obligations under Malaysian digital law.

Security Infrastructure

As a leading analytics firm, we employ enterprise-grade encryption for data at rest and in transit. Our internal protocols include:

AES-256 Encryption Standard
MFA Required Internal Access
ISO Aligned Data Governance

03 User Rights (PDPA Compliance)

In accordance with the Malaysian Personal Data Protection Act (PDPA) 2010, users are granted specific rights regarding their information:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right of Correction

Inaccuracies in your data can be updated via a direct request to our DPO.

Right of Withdrawal

Revoke consent for data processing, subject to contractual or legal limitations.

Contact Our Data Protection Officer

If you have questions regarding this policy or wish to exercise your data rights, please contact our administrative office in Penang.

  • info@jadeanalyticsfirm.digital
  • +60 4 3434 5656
  • Penang Tech 2, Penang, Malaysia
Jade Analytics Firm Office Administration Mon-Fri: 9:00-18:00

Integrity is our primary metric.

Learn more about how we apply these standards to our analytics firm operations and client partnerships.